This Payment and Refund Policy was last updated on 5 October 2026.
This policy applies to all payments made for access to Course A, a professional resource dedicated to studio production in motion. It covers studio equipment setup, dynamic camera operation, lighting and sound waves, and creating smooth high-quality workflows for television news and live shows. The policy governs purchases of digital courses, subscriptions, downloadable materials and related services provided through the website operated by artistrypo. It extends to all customers located in the United Kingdom and explains how payments are processed, when contracts are formed and the circumstances under which refunds may be granted. The policy does not cover physical goods or services provided by third parties unless explicitly stated.
All prices are displayed in British Pounds Sterling. Course fees are inclusive of applicable value added tax at the prevailing UK rate. No hidden charges apply to standard purchases however additional taxes or duties may arise if the customer is located outside the United Kingdom. artistrypo reserves the right to adjust prices for future purchases. Any promotional discounts are applied at the checkout stage and are subject to separate terms. Customers are responsible for any currency conversion fees imposed by their payment provider.
We accept major credit and debit cards, bank transfers and approved digital wallets. Payments are authorised at the time of purchase through secure third-party gateways that comply with UK data protection standards. Card details are never stored on our servers. All transactions are protected by encryption and comply with the Payment Card Industry Data Security Standard. Authorisation may be declined if fraud is suspected or if insufficient funds are available.
A contract is formed when you receive an email confirmation following successful payment. This confirmation outlines the specific course access granted, the duration of any subscription and the applicable terms. Until confirmation is issued no contract exists and payment may be refunded without further obligation. Access credentials are issued only after confirmation.
Under the Consumer Contracts Regulations 2013 you have the right to cancel within fourteen days of the contract being formed. For digital content the cancellation right ends once download or streaming begins if you have expressly consented to immediate access. Subscriptions may be cancelled at any time but no prorated refund is available after the cooling-off period unless otherwise stated.
Refunds are available for unused digital content within the fourteen-day period provided no substantial access has occurred. Exclusions apply to completed downloads, customised materials and promotional offers. Non-refundable items include any course segments already viewed or downloaded. artistrypo may refuse refunds where abuse of the policy is evident.
To request a refund contact [email protected] or submit details via the contact form on the website. Provide your order reference, the reason for the request and any supporting information. Requests must be made in writing within the relevant time limit. Incomplete requests will be returned for additional details.
Each request is reviewed within ten working days. You will receive written notification of approval or rejection together with reasons where appropriate. Approved refunds are processed without further action on your part. Rejected requests may be appealed once with additional evidence.
Refunds are issued to the original payment method. Processing takes up to fourteen days although most refunds appear within five working days. Bank transfers may require additional time depending on your financial institution. You will be notified once the refund has been initiated.
Digital content is supplied immediately upon confirmation. By consenting to instant access you acknowledge that the fourteen-day cancellation right is lost. Subscriptions renew automatically unless cancelled before the renewal date. Promotional offers are non-refundable once redeemed.
Failed payments must be resolved within seven days or access will be suspended. Duplicate charges are investigated and refunded automatically where verified. Chargebacks are treated as disputes and may result in account termination. Suspected fraud leads to immediate suspension and reporting to relevant authorities.
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013 and the Data Protection Act 2018. These rights cannot be excluded or limited. If you are a consumer you retain the right to remedies for faulty digital content including repair, replacement or refund.
For questions about this policy contact [email protected] or write to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. artistrypo may update the policy at any time with changes effective upon publication. The current version always supersedes earlier versions. Continued use of the website after changes constitutes acceptance of the updated terms.
